Mary Hill writes, “In recent years, restaurant employees have worn gloves. I have often wondered why, since they often perform the same actions as they would with bare hands: i.e. handling money, wiping dirty tables with dirty cloths and then handling food items. Where is the logic?”
Joyce Roberts Miller-Alper : Portugallia, 12126 Westheimer, 281-497-8012
“The recent experience of my group of friends at Portugallia Restaurant was most unpleasant. I made numerous calls to the restaurant and to the general manager to discuss the experience. Unfortunately, there was some phone tag, but once I explained the topic of the call (via voice mail), she never called back to discuss my concerns.
“The meal took one hour to be served. One person ordered a glass of wine that never came. One person ordered white meat chicken, and after an hour’s wait, the chicken came out with dark meat. She was told they don’t have just white meat.
“When most of the party had empty glasses of water, I went and grabbed the water and started serving my friends. The action finally got someone to come to the table to fill glasses.
“There were mixed-up orders, as well as other errors, but you get the drift.
“Although the menu does say tip would be added for parties of five or more, I thought if I was dissatisfied with the service I had a right to object to the tip. I was told I did not have that option and I had to pay the tip. Is that legal.?
“By the way, the restaurant was virtually empty on an early Sunday evening.”
Larry Winfield : Country Kitchen, 4840 N. Shepherd, 713-694-8839
“Thought I’d let you know that the best peach cobbler on the planet is at Country Kitchen. They serve it on Thursday only.
“It’s perfectly spiced and not too sweet with a butter hint.
“I’ve tasted peach cobbler everywhere in my 64 years, and this is absolutely the best. Try it.”
This reader’s forum is a chance to become a restaurant critic or ask other dining-wise readers for suggestions. Letters may be emailed to firstname.lastname@example.org or mailed to Syd Kearney, P.O. Box 4260, Houston, TX 77210. Please print your full name and a daytime phone number.